Video Relay Review

Real reviews by real people, just like you.

CONVO 
User rating
2.3
out of 5
1 User reviews
President: Ed Bosson, Chad W. Taylor, Robin Horwitz, Wayne Betts, Jr.
President's Bio: Ed Bosson
Regulatory Affairs and Operations
The Father of Video Relay Service has returned to the industry in private sector from years of service with Relay Texas - Public Utilities Commission. A well respected veteran of the Telecommunications Relay Services industry, Ed ran edsalert.com - an advocacy based website for the deaf and hard of hearing communities.

Chad W. Taylor
Head Geek
The chances are high you've used his product or service in the past. Tremendously talented deaf engineer, Chad has developed leading applications for text and video relay. He also worked on a mobile video phone device and Mac-related software. Chad is also a co-founder of Mosdeux.

Robin Horwitz
Corporate and Business Development
With years of experience with start up companies and Deaf and Disabled Telecommunications Program, Robin combines that with a passion for the VRS industry that has given him the chance to start up brand new cycling races, a professional cycling team and ultimately, Convo.

Wayne Betts, Jr.
Creative Marketing
A well respected deaf filmmaker who burst into the scene with extraordinary work such as The Deaf Family, Caretaker and Permanent Grave for Mosdeux. Wayne is also a veteran of the Video Relay Service industry, leading several marketing efforts.

Type of Company: Private For Profit
Founded: 2009


User reviews

Average user rating from: 1 user(s)

Overall rating
2.3
Overall, I was satisfied with the service.
3.0
I would use this provider again.
2.0
I would recommend this provider to my friends and family.
2.0
 

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1 of 1 people found the following review helpful

Thursday, 04 February 2010

Written by Rodger Saunders

Overall rating
2.3
Overall, I was satisfied with the service.
3.0
I would use this provider again.
2.0
I would recommend this provider to my friends and family.
2.0
The VI was just okay and I wait too long on hold.
Call Details
Time of Day: Noon to 5 PM
My call was answered in: More than 5 minutes
Type of Call: Regular VRS
Interpreting Services
The VI met my communication needs: No
My call was kept confidential: Yes
The VI was neutral and impartial: Yes
My conversation was not changed from what was said: Not changed
The VI was able to interpret from ASL to English effectively: No
The VI was able to interpret from English to ASL effectively: Yes
A best effort was made to accommodate my request for a male/female VI: Did not ask
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