Video Relay Review

LifeLinks

User rating

4.7

out of 5

1 User reviews

Video: 69.18.207.166
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TTY: 212-714-9889
Fax: 212-714-2906
http://www.lifelinksvrs.com

Type of Company: Private For Profit
Company Overview: Based in New York City, LifeLinks VRS (video relay service) was founded in 2002, with the goal of providing the most efficient and accessible video relay service available to the Deaf/Hard-of-Hearing community. Our video relay service employs state-of-the-art software that allows our interpreters, who also sign in Spanish, to be seen on the screen in real time with amazing clarity. In addition, our revolutionary technology offers our Deaf/Hard-of-Hearing users teleconferencing capabilities with up to four participants.LifeLinks VRS operates 24 hours a day, 7 days a week, over high-speed broadband, which effectively turns a computer screen into a videophone. LifeLinks VRS is accessible from any location with Internet access, even wireless access, thus offering unsurpassed mobility to the Deaf/Hard-of-Hearing community.
Founded: 2002

User reviews

Average user rating from: 1 user(s)


Overall rating		4.7
Overall, I was satisfied with the service.		4.0
I would use this provider again.		5.0
I would recommend this provider to my friends and family.		5.0

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Ratings (the higher the better)

Overall, I was satisfied with the service.
I would use this provider again.
I would recommend this provider to my friends and family.

Call Details

Interpreter Number:

Time of Day:

My call was answered in:

Type of Call:

Interpreting Services

The VI met my communication needs:

My call was kept confidential:

The VI was neutral and impartial:

My conversation was not changed from what was said:

The VI was able to interpret from ASL to English effectively:

The VI was able to interpret from English to ASL effectively:

A best effort was made to accommodate my request for a male/female VI:

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2 of 2 people found the following review helpful

Tuesday, 06 October 2009

Written by Neil


Overall rating		4.7
Overall, I was satisfied with the service.		4.0
I would use this provider again.		5.0
I would recommend this provider to my friends and family.		5.0

Very good service

Call Details

Interpreter Number: 337
Time of Day: Noon to 5 PM
My call was answered in: Less than 30 seconds
Type of Call: Regular VRS

Interpreting Services

The VI met my communication needs: Yes
My call was kept confidential: Yes
My conversation was not changed from what was said: Not changed
The VI was able to interpret from ASL to English effectively: Yes
A best effort was made to accommodate my request for a male/female VI: Did not ask

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