| Purple |
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773 San Marin Drive, Suite 2210 Novato CA 94945 This e-mail address is being protected from spam bots, you need JavaScript enabled to view it Fax: 415-408-2301 http://www.hovrs.com President: Dan Luis, CEO President's Bio: Previously Purple Communications President and COO Purple Communications (formerly GoAmerica, Inc.) is one of the nation's leading providers of video, text, and professional interpreter services for people who are deaf, hard-of-hearing, or speech-impaired. Dan Luis has lead the team that put Purple on the map, delivering life-changing services that level the playing field for more than 28 million deaf and hard of hearing Americans. Dan's service to the company dates to 1994 when he helped found wireless innovator Wynd Communications, leading Wynd's business development function, and becoming its CEO in 1998. Purple Communications acquired Wynd two years later, and Dan was appointed Purple Communications's CEO in 2003, refocusing the company and centralizing its strategy on serving the deaf and hard of hearing market. Most recently, Dan and his team raised more than $125 million in capital, and completed a series of strategic transactions that broadened the company's market leadership, strengthened its competitive and financial standing, and furthered its vision: to enable free-flowing communication between people, inclusive of differences in abilities, languages, or locations. Dan holds Bachelor's and Master's degrees from California Polytechnic State University in San Luis Obispo, California. Community Liason: Kelby Brick, VP Regulatory & Strategic Policy Community Liason's Bio: As Vice President, Kelby Brick leads the company's regulatory and strategic policy working to remove communication barriers for deaf and hard of hearing individuals. Prior to joining to company, Kelby was the Director of the National Association of the Deaf's Law and Advocacy Center where he successfully mobilized the NAD in establishing precedents and landmark decisions in litigation, legislative and regulatory areas. Kelby co-authored the renowned book, Legal Rights: the Guide for Deaf and Hard of Hearing People, in addition to writing numerous articles that have appeared in various publications. He also serves as a Board Member of the American Association of People with Disabilities. Kelby received his bachelor's degree from Gallaudet University and his law degree from Temple University, where he became the first deaf person ever to graduate from their law school. Type of Company:
Private For Profit
Company Overview: Purple provides the nation's favorite communication services tailored for people who are deaf or hard of hearing. When you choose a Purple Service, you're choosing a company that values what you value: Purple empowers people to communicate freely and naturally where they live, work, and play. Purple is inclusive, inviting everyone to join the conversation; to share a viewpoint; to stand up and be counted; to be respected, to explore, to grow and to live, unencumbered by labels and limitations. Purple unifies people, bringing them together through a click, a tap, a word, or a sign. Purple enables dialog, connecting people of all abilities. Purple erodes communications barriers and creates pathways between cultures. Whether you're working with an onsite interpreter from Purple Language Services, making a Hands On VRS® call, or a text relay call through IP-Relay™ or i711.com®, you'll experience the quality and integrity that makes us Purple. Founded: February 12, 2009, GoAmerica officially changed its name to Purple Communications 
User reviews
Average user rating from: 10 user(s)
Add new review 1 of 2 people found the following review helpful
Monday, 05 April 2010 Written by Doug
Interpreters are inconsistent, some are good, when some are just ok-ok, and some are just unprofessional and doesn't seem to care. Inconsistent. Inconsistent with their products. Call Details My call was answered in:
Less than 30 seconds
Type of Call: Regular VRS Interpreting Services The VI met my communication needs:
Yes
My call was kept confidential: Yes The VI was neutral and impartial: Yes My conversation was not changed from what was said: Not changed The VI was able to interpret from ASL to English effectively: No The VI was able to interpret from English to ASL effectively: Yes A best effort was made to accommodate my request for a male/female VI: Did not ask
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1 of 3 people found the following review helpful
Saturday, 06 March 2010 Written by Sam Smith
Call Details Interpreter Number: forgotTime of Day: Noon to 5 PM My call was answered in: Less than 30 seconds Type of Call: Regular VRS Interpreting Services The VI met my communication needs:
Yes
My call was kept confidential: Yes The VI was neutral and impartial: Yes My conversation was not changed from what was said: Not changed The VI was able to interpret from ASL to English effectively: Yes The VI was able to interpret from English to ASL effectively: Yes A best effort was made to accommodate my request for a male/female VI: Did not ask
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1 of 3 people found the following review helpful
Friday, 26 February 2010 Written by Dave
Call Details My call was answered in:
Less than 30 seconds
Type of Call: Regular VRS Interpreting Services The VI met my communication needs:
Yes
The VI was neutral and impartial: Yes My conversation was not changed from what was said: Not changed The VI was able to interpret from ASL to English effectively: Yes The VI was able to interpret from English to ASL effectively: Yes A best effort was made to accommodate my request for a male/female VI: Did not ask
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4 of 8 people found the following review helpful
Friday, 14 November 2008 Written by JH
Call Details Time of Day:
10 PM to 3 AM
My call was answered in: Less than 30 seconds Type of Call: Regular VRS Interpreting Services The VI met my communication needs:
Yes
My call was kept confidential: Yes The VI was neutral and impartial: Yes My conversation was not changed from what was said: Not changed The VI was able to interpret from ASL to English effectively: Yes The VI was able to interpret from English to ASL effectively: Yes A best effort was made to accommodate my request for a male/female VI: Did not ask
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6 of 10 people found the following review helpful
Saturday, 29 March 2008 Written by This e-mail address is being protected from spam bots, you need JavaScript enabled to view it - View all my reviews - Top 10 Reviewer
Call Details Interpreter Number: 338Time of Day: 5 PM to 10 PM My call was answered in: Less than 30 seconds Type of Call: Regular VRS Interpreting Services The VI met my communication needs:
Yes
My call was kept confidential: Yes The VI was neutral and impartial: Yes My conversation was not changed from what was said: Not changed The VI was able to interpret from ASL to English effectively: Yes The VI was able to interpret from English to ASL effectively: Yes A best effort was made to accommodate my request for a male/female VI: Did not ask
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1 of 3 people found the following review helpful
Friday, 22 February 2008 Written by Travis smith
Call Details Interpreter Number: mikeTime of Day: 10 PM to 3 AM My call was answered in: Less than 1 minute Type of Call: ASL to Español Interpreting Services The VI met my communication needs:
Yes
My call was kept confidential: Yes The VI was neutral and impartial: Yes My conversation was not changed from what was said: Changed The VI was able to interpret from ASL to English effectively: Yes The VI was able to interpret from English to ASL effectively: Yes A best effort was made to accommodate my request for a male/female VI: Yes
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7 of 10 people found the following review helpful
Wednesday, 26 December 2007 Written by David
Call Details Time of Day:
8 AM to Noon
My call was answered in: Less than 30 seconds Type of Call: Regular VRS Interpreting Services The VI met my communication needs:
Yes
My call was kept confidential: Yes The VI was neutral and impartial: Yes My conversation was not changed from what was said: Not changed The VI was able to interpret from ASL to English effectively: Yes The VI was able to interpret from English to ASL effectively: Yes A best effort was made to accommodate my request for a male/female VI: Did not ask
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5 of 9 people found the following review helpful
Friday, 21 December 2007 Written by troy Smith
Call Details Interpreter Number: #206Time of Day: 8 AM to Noon My call was answered in: Less than 30 seconds Type of Call: Regular VRS Interpreting Services The VI met my communication needs:
Yes
My call was kept confidential: Yes The VI was neutral and impartial: Yes My conversation was not changed from what was said: Not changed The VI was able to interpret from ASL to English effectively: Yes The VI was able to interpret from English to ASL effectively: Yes A best effort was made to accommodate my request for a male/female VI: Did not ask
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8 of 11 people found the following review helpful
Monday, 17 September 2007 Written by Drew
- While we were on hold for waiting next customer representative to answer call. Interpreter is picking the nose. I was like ugh... - After I done talk with my parents, interpreter say, "what a nice family!" I wasn't comfortable - It has no private feature screen - I am not going use that service but advantage their free movie feature. It not matter of prank or fake. It what I see and turn me off and was happen 4 months ago. I did complaint to HOVRS about this. Hopefully next year HOVRS can improve. Call Details Interpreter Number: not rememberTime of Day: 5 PM to 10 PM My call was answered in: Less than 1 minute Type of Call: Regular VRS Interpreting Services The VI met my communication needs:
Yes
My call was kept confidential: Yes The VI was neutral and impartial: No My conversation was not changed from what was said: Not changed The VI was able to interpret from ASL to English effectively: Yes The VI was able to interpret from English to ASL effectively: Yes A best effort was made to accommodate my request for a male/female VI: Did not ask
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7 of 10 people found the following review helpful
Friday, 17 August 2007 Written by REB
Call Details My call was answered in:
Less than 30 seconds
Type of Call: Regular VRS Interpreting Services The VI met my communication needs:
Yes
My call was kept confidential: Yes The VI was neutral and impartial: Yes My conversation was not changed from what was said: Changed The VI was able to interpret from ASL to English effectively: Yes The VI was able to interpret from English to ASL effectively: Yes A best effort was made to accommodate my request for a male/female VI: Did not ask
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